How to remove an On Account data Add-On

Cancelling a data Add-On for an On Account mobile plans can be done online through My Vodafone or by TXT.

Please note: This is not available for Prepay customers.

Remove a data Add-On Online

  • Login to My Vodafone on your computer or tablet 
  • From the menu, top right, under Your Plan, Select 'Plan & Deals'
  • Select your current Add-On and select the 'Cancel' button
  • Your Add-On will cancel on your renewal date.

Remove a data Add-On by TXT

Through your device or mobile broadband software: TXT "Cancel" followed by your Add-On name to 756 Please check on the name of your Add-On - it might be compressed into one word for our systems.

Once your current Add-On has dropped off you will receive a confirmation TXT. You can then log back into My Vodafone and buy the Add-On you want or buy it by TXT.

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