Current Mobile Network Issues Click here
Planned Maintenance - Mobile Customer service system and self services Click here
For all personal phone (mobile and landline) enquiries, please use these contact numbers.
| From your mobile | 777 |
| From a landline | 0800 800 021 |
| From overseas | +64 9 355 2007 |
| Technical support | 0800 921 021 |
| Sales enquiries | 0800 777 301 |
| Call | 0800 438 448 |
| Fax us a document | 09 962 9300 |
| Sales enquiries | 0800 777 035 |
| Red Network enquiries | 0800 800 215 |
| From overseas | +64 9 355 2007 |
For all business phone (mobile and landline) enquiries, please use these contact numbers.
| From your mobile | 888 |
| From a landline | 0800 400 888 |
| From overseas | +64 9 962 9888 |
| Sales enquiries | 0800 888 305 |
| Call | 0800 400 888 |
| Fax us a document | 09 962 9300 |
| From overseas | +64 9 962 9888 |
| Sales enquiries | 0800 777 755 |
To ensure we're available when you need us our customer service centre is now open 24/7 and it's free to talk to us from within NZ.
Send us an email with your question and we will reply within 2 working days.
All fields marked in bold are required, please!
For questions about using your mobile, bills for your mobile etc.
For questions about accessing the Internet, whether at home or out and about.
For questions about your home phone or business fixed-line service.
For questions about anything else.
