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FAQs

  1. About Prepay Add-Ons or Boosts
    How do Add-Ons work? Prepay $19 & $29 Boosts and pricing Prepay $9 Boosts and pricing Supa Prepay Add-Ons and pricing Things to know about Add-Ons Notifications you get about Add-Ons  ...
    Date Updated: 22/04/2016
  2. Change an Add-On
    The best way to change (add, edit or cancel) an Add-On is in My Vodafone . Login to My Vodafone to get started. Important things to know about Add-Ons Only one of each type of Add-On can be active at...
    Date Updated: 22/04/2016
  3. Will I be charged for changing my Add-Ons?
    No, there is no fee for changing your Add-Ons.
    Date Updated: 13/04/2016
  4. How do I change/add/remove Vodafone Family members? Updated
    As the Family Add-On 'owner', simply TXT the following prompts to 756 : ADD FAMILYNUMBER and number(s) eg 'ADD FAMILYNUMBER 021xxxxxx' to add a Family member CHANGE FAMILY followed by the existing...
    Date Updated: 14/07/2016
  5. Managing mobile Add-Ons by TXT
    Please note you cannot manage most of your On Account Add-Ons by TXT, instead please use My Vodafone . Here are the  latest Prepay Add-Ons to choose from > Prepay Add-Ons Free TXT the...
    Date Updated: 06/04/2016
  6. Can I cancel just one BestMate from my Prepay Add-On? Updated
    To remove a BestMate, you need to change your BestMate Add-On, so if you have 3, switch to 2, and if you have 2 switch to 1. Changing your BestMates Add-On is pretty easy, follow the instructions...
    Date Updated: 14/07/2016
  7. About the TXTNZ Add-On
    How do I buy it? This Add-On costs $12 a month. Login to My Vodafone , select My Add-Ons then TXTNZ from the list and follow the prompts, or Free TXT "Buy TXTNZ" to 756, or Call 777, Select Option 2...
    Date Updated: 22/06/2015
  8. What happens if a Family Add-On member's number is disconnected or it changes?
    We'll remove them from the Family Group and let them, the other Family members and the person who set it up, know that they have left the Group and that standard rates will apply when calling, video...
    Date Updated: 19/02/2015
  9. My data Add-On isn't working?
    If your data Add-On is active on your account (you can check in this in My Vodafone ) but you're not getting data services on your mobile, there are a couple of things worth checking. 1. APN settings...
    Date Updated: 14/12/2015
  10. How to set up an NZBestMate
    Set up a NZBestMate on Prepay Smart Your NZBestMate must have: An NZ mobile or landline number To set up your NZBestMate number, text MATE # (mobile number) to 756 To find out what your NZBestMate...
    Date Updated: 19/02/2015
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Results 1 - 10 of 32 for Changing Add-Ons