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FAQs

  1. About Prepay Add-Ons
    Add-Ons allow you to personalise your Prepay plan to get the most value from your plan. You can: Buy Add-Ons through My Vodafone, by TXT or on the phone by calling 777 Manage Add-Ons through self...
    Date Updated: 03/07/2015
  2. Will I be charged for changing my Add-Ons?
    No, there is no fee for changing your Add-Ons.
    Date Updated: 19/02/2015
  3. What are Prepay Smart Boosts?
    Prepay Smart customers can boost their Add-On with extra data or minutes really easily. Buy 100MB of data for $6 (valid for 7 days) - TXT ' Buy bdata ' to 756 Buy 30 NZ minutes (any NZ mobile or...
    Date Updated: 19/02/2015
  4. What is the Family Add-On?
    The Vodafone Family Add-On lets you create a group of up to four people on Vodafone who can call, video call and TXT each other for just one fee of $20 per month. One person is set up as the Family...
    Date Updated: 19/02/2015
  5. How do I change/add/remove Vodafone Family Add-On members?
    As the Family Add-On 'owner', simply TXT the following prompts to 756 : ADD FAMILYNUMBER and number(s) eg 'ADD FAMILYNUMBER 021xxxxxx' To add a Family member CHANGE FAMILY followed by the existing...
    Date Updated: 19/02/2015
  6. Can I cancel just one BestMate from my Prepay Add-On?
    No. If you're already on Prepay BestMates, and you want to change to a smaller BestMates Add-On, just TXT 'CANCEL' and the name of the BestMates Add-On you want to cancel to 756 and follow the...
    Date Updated: 19/02/2015
  7. About the TXTNZ Add-On
    How do I buy it? This Add-On costs $12 a month. Login to My Vodafone , select My Add-Ons then TXTNZ from the list and follow the prompts, or Free TXT "Buy TXTNZ" to 756, or Call 777, Select Option 2...
    Date Updated: 22/06/2015
  8. Managing Prepay Add-Ons by TXT
    Please note you cannot manage your On Account Add-Ons by TXT, instead please use My Vodafone .   Prepay Add-Ons Free TXT the following TXT codes to 756 and follow the instructions that we TXT...
    Date Updated: 19/02/2015
  9. Changing a BestMate for mobile number within a month
    Yes you can. It’s $3 per change. To change a BestMates number free TXT 'CHGMATE' to 756. When prompted for your new BestMates number free TXT 'MATE#’ and your new mate's number to 756. For example if...
    Date Updated: 19/02/2015
  10. How can I change a Prepay BestMate?
    Please be aware, it cost you $3 each time to change or update a BestMate, this will be deducted from your Prepay balance. Change an existing BestMate number TXT CHGMATE to 756 When prompted TXT MATE#...
    Date Updated: 19/02/2015
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Results 1 - 10 of 382 for Changing Add-Ons