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FAQs

  1. Pay your Vodafone mobile, broadband or landline bill online Updated
    Here are the steps to pay your Vodafone mobile, broadband, landline or mobile broadband bill through your bank online. 1. Select your bank 2. Follow the step-by-step instructions 3. Be sure to use...
    Date Updated: 22/08/2016
  2. About installing Vodafone Broadband
    Got questions on when you will be connected, the installation process and timelines for your Fixed Line Broadband services with Vodafone?  The links below will help: ADSL Broadband and...
    Date Updated: 09/12/2015
  3. How do I make a toll call?
    With Vodafone home phone and calling you just need to pick up the phone and dial directly. In fact, if you dial 059 (or 0161) before making a call from your Vodafone home phone, these calls won't be...
    Date Updated: 14/07/2016
  4. What is unmetered data?
    Unmetered data is data usage which does not incur any data charges or reduce your allocated data bundle. Currently, the Vodafone NZ website and web services listed below are unmetered on your...
    Date Updated: 14/12/2015
  5. My area has mobile coverage but I can't get coverage in my house? Updated
    Have a look at the  coverage section of our website, if you used to have a good signal but suddenly experience a loss of coverage then please give our Customer Care team a call and we'll...
    Date Updated: 17/08/2016
  6. About the Vodafone Enterprise Offer Programme Updated
    The Enterprise Offer Programme provides a discount on plans that come with a new mobile, or if you simply can't part with your current mobile, you could get a discounted SIM-only calling plan. These...
    Date Updated: 19/08/2016
  7. Broadband and Home Phone - can I put my account on hold? Updated
    No, sorry, we don't offer an option to place your fixed line and broadband account on hold. Unlike mobile phones, fixed line and broadband services incur an ongoing monthly line rental and...
    Date Updated: 16/08/2016
  8. Pay my broadband bill by cheque
    If you are paying your Vodafone broadband bill (which can include your landline and TV/SKY TV charges) by cheque, you can send it to us in the envelope provided with your bill. Write your...
    Date Updated: 11/11/2015
  9. Track broadband change requests in My Vodafone Updated
    To view recent changes to your Vodafone fixed line and broadband account you just need to  login to   My Vodafone  (selecting Internet & landline) . Once you have logged in, click...
    Date Updated: 08/08/2016
  10. About the Unlimited Dial Up plan Updated
    The Vodafone Unlimited Dialup plan allows you the freedom to connect without worrying about data usage. It costs $20.45 per month and includes: Unlimited hours 5 email addresses 30 MB of ...
    Date Updated: 18/08/2016
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Results 1 - 10 of 29 for Fixed line broadband