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  1. How do I set up my Clearnet or Paradise email?
    This article provides basic steps for setting up email software to use with your provided email address. To Check your Account Settings of your Email Client, please click here If your program is...
    Date Updated: 19/02/2015
  2. Clearnet and Paradise email settings
    This article provides basic steps for setting up email software to use with a Clearnet or Paradise email address. Vodafone supports two types of email - IMAP  (Internet Message Access...
    Date Updated: 24/06/2015
  3. How do I update authorised contacts on my account (InHome/HomePlan/Fibre/Cable broadband)?
    A contact on an account is someone who can ask questions about an account and may have authority to make changes. If someone is not loaded as a contact on an account, they will be unable to make...
    Date Updated: 19/02/2015
  4. How can I change my Customer Zone account Password?
    Your Account Password is specific to your Vodafone account. This is different to the password you may use to connect to your internet connection. To change your Account Password, you can either...
    Date Updated: 19/02/2015
  5. What do I need to know about transferring the ownership of my account to someone else?
    Why does the person taking over my account only have 10 days to contact you? The account remains active and continues to bill in your name for at least 7 days after the person taking over your...
    Date Updated: 19/02/2015
  6. I'm in Accounts Payable but the accounts I deal with change quite alot, is this a problem?
    No problem at all - you can add to the list of Account records, Customer records, or Mobile Connection records managed through  My Vodafone at any time. You just need to know the Account or...
    Date Updated: 19/02/2015
  7. Paying your bill online and Vodafone's bank details Updated
    Pay your Vodafone bill through your bank online. Instructions for the major banks are listed below. Vodafone's bank account details are at the bottom of this page . Looking to Top Up your Prepay...
    Date Updated: 29/07/2015
  8. Direct Debit form for mobile, home phone wireless or mobile broadband accounts (PDF) Updated
    Date Updated: 16/07/2015
  9. What and where is my Vodafone account number?
    This is your Billing or Customer Account Number. Refer to this number if you have any billing queries, or when you are making or setting up payments. Include any leading zeros i.e. include all digits...
    Date Updated: 19/02/2015
  10. Credit limits on your On Account mobile account Updated
    When you joined Vodafone, a credit limit may have been applied to your account. This credit limit is one of the conditions of your account, and is the total amount you are allowed to spend on your...
    Date Updated: 15/07/2015
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