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  1. Troubleshooting mobile data for phones, Vodems and Pocket Wi-Fi
    Mobile data is used for full data devices like  Vodems and  Pocket Wi-Fi as well as a number of services on your phone like browsing webpages to sending PXT and checking emails. Check if...
    Date Updated: 19/02/2015
  2. Direct Debit form for Mobile or Mobile Broadband accounts (PDF) Updated
    Date Updated: 02/05/2015
  3. Mobile or mobile broadband Variable Credit Card (VCC) Agreement form (PDF) Updated
    Date Updated: 19/05/2015
  4. About mobile repairs and warranties
    All our personal customers are entitled to: a 24-month warranty on a device for all manufacturers. If the mobile develops a fault due to a manufacturing defect, the mobile will qualify for...
    Date Updated: 23/03/2015
  5. My mobile isn't working - help!
    Here is a general guide to troubleshooting some common phone issues. Have you tried our Interactive Device Guides ? They're great for any software or settings issues - anything except physical damage...
    Date Updated: 28/04/2015
  6. Pocket WiFi R215 - User Guide (PDF)
    Date Updated: 19/02/2015
  7. Mobile broadband - checking firmware version
    Open up the Vodafone Mobile Connect application on your PC. Go to Tools > Diagnostics Select "Diagnostics" and a pop-up dialogue box will appear. Your firmware version can be found under the...
    Date Updated: 19/02/2015
  8. About Vodafone audio conferencing (v.conf)
    Date Updated: 19/02/2015
  9. What is Content Adaptation for mobile websites? Updated
    Vodafone New Zealand uses a mechanism known as Content Adaptation in the Vodafone network in order to ensure that most of our customers are able to experience the majority of websites on their...
    Date Updated: 02/05/2015
  10. How do I make a call to an overseas mobile from my InHome home phone?
    If you are calling a New Zealand mobile, whose owner has taken it overseas: Just dial as normal; you don't need to dial a country code. If global roaming is active on the phone, you will be put...
    Date Updated: 19/02/2015
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