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FAQs

  1. What are Prepay Freebees Boosts?
    Date Updated: 03/11/2015
  2. About Prepay Add-Ons or Boosts
    How do Add-Ons work? Prepay $19 & $29 Boosts and pricing Prepay $9 Boosts and pricing Supa Prepay Add-Ons and pricing Things to know about Add-Ons Notifications you get about Add-Ons  ...
    Date Updated: 07/10/2015
  3. How can I change to Prepay $19?
    Already with Vodafone Prepay? If you have an old Vodafone Prepay plan or Prepay Pay & Go or Prepay $9 plan, then you can change to Prepay $19 in these ways In My Vodafone , select Change plan and...
    Date Updated: 07/09/2015
  4. Prepay Add-Ons that don’t go on hold
    Add-Ons that are free to opt-in to, like Traveller and  Family Add-On (Prepay members) never go on hold, and you only need to opt in to them once.   More on our website about Add-Ons...
    Date Updated: 19/02/2015
  5. Top Up your Vodafone Prepay online
    We have many ways for you to Top Up your Prepay mobile or mobile broadband account. You will need: The phone number of the account to be topped up A credit card. Top via My Vodafone You can Top Up...
    Date Updated: 16/12/2015
  6. Activating your Vodafone Prepay
    Set up your Prepay mobile phone account Pop your SIM card into a mobile Call us on 777 (or 0800 800 021 - it's a free call) Follow the voice prompts (this will only be required once and is not needed...
    Date Updated: 19/11/2015
  7. Casual data rates for Vodafone Prepay Updated
    Prepay Carry Over $19, Prepay Carry Over $29 and Vodafone X When all of your plan's data has been exhausted (including Carry Over and Prepay deals), you will be charged $1 for 25 MBs (that is only...
    Date Updated: 15/01/2016
  8. How to set up a Prepay BestMate Add-On
    Set up a BestMate on Supa Prepay You can use the TXT method below, set up your BestMate with My Vodafone , or by calling us on 777 . Your Vodafone BestMate must have: A mobile number on the Vodafone...
    Date Updated: 19/02/2015
  9. Can I cancel just one BestMate from my Prepay Add-On?
    No. If you're already on Prepay BestMates, and you want to change to a smaller BestMates Add-On, just TXT 'CANCEL' and the name of the BestMates Add-On you want to cancel to 756 and follow the...
    Date Updated: 19/02/2015
  10. My Prepay Top Up didn't work?
    My recharge voucher isn’t working? It could be that the voucher has already been used, or Sometimes the EFTPOS printer or software may be at fault – call us on 777 and we can check the voucher in the...
    Date Updated: 16/12/2015
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Results 1 - 10 of 178 for prepay