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FAQs

  1. What Prepay data can I buy?
    We have a number of Prepay data plans, whether it's for your phone, tablet or other device and on 3G or 4G. Or if you already have a plan and need more data - you can buy an Add-On or Boost easily...
    Date Updated: 22/08/2016
  2. How can I change to Prepay $19?
    Already with Vodafone Prepay? If you have an old Vodafone Prepay plan or Prepay Pay & Go or Prepay $9 plan, then you can change to Prepay $19 in these ways In My Vodafone , select Change plan and...
    Date Updated: 26/08/2016
  3. Set up Vodafone Mates Prepay
    With Vodafone Mates Prepay, you can activate your SIM online using your mobile phone's web browser. Because Vodafone Mates Prepay SIM cards can only be activated using mobile data, ensure you have...
    Date Updated: 09/08/2016
  4. Help with Vodafone Mates Prepay Updated
    Vodafone Mates Prepay lets you stay matey your way with the plan you design. Here's some information to help you: Where can I buy Vodafone Mates Prepay and how do I activate it? You can get Vodafone...
    Date Updated: 22/09/2016
  5. Prepay Add-Ons that don’t go on hold
    Add-Ons that are free to opt-in to, like Traveller and  Family Add-On (Prepay members) never go on hold, and you only need to opt in to them once. More about Add-Ons  > Video on managing...
    Date Updated: 24/08/2016
  6. Casual data rates for Vodafone Prepay Updated
    Prepay Carry Over $19, Prepay Carry Over $29 and Vodafone X When all of your plan's data has been exhausted (including Carry Over and Prepay deals), you will be charged $1 for 25 MBs until your plan...
    Date Updated: 09/09/2016
  7. About Prepay Add-Ons or Boosts
    How do Add-Ons work? Prepay $19 & $29 Boosts and pricing Prepay $9 Boosts and pricing Supa Prepay Add-Ons and pricing Things to know about Add-Ons Notifications you get about Add-Ons  ...
    Date Updated: 22/04/2016
  8. Top Up another Prepay number through the My Vodafone app
    Open the My Vodafone App on your Mobile Phone If you have multiple connections, double tap on the connection you want to use If you are a: Prepay customer Tap Top Up On Account customer Tap Pay...
    Date Updated: 23/03/2016
  9. Bringing your Prepay number to Vodafone Updated
    Here are the ways steps to move your Prepay phone number to a Vodafone SIM card. Moving your number to Vodafone Back up your contacts, TXTs etc from your old SIM by transferring them to your phone's...
    Date Updated: 22/09/2016
  10. Why can't I dial 0900 numbers on Prepay?
    Prepay customers are not able to call 0900 numbers as 0900 calls involve delayed rating and billing. Prepay usage operates on the principle of paying as you go. If you need to make 0900 calls...
    Date Updated: 24/08/2016
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Results 1 - 10 of 163 for prepay